Terms and conditions
1804 Kremas & Epis Terms and Conditions
Effective Date: October 29, 2026
Welcome to 1804 Kremas & Epis. These Terms and Conditions govern your use of 1804kremas.com and your purchase of our products. By visiting our website, submitting an order, or using our services, you agree to these terms.
Products and Availability
We make reasonable efforts to display our products, ingredients, sizes, colors, descriptions, and prices accurately. Product appearance may vary slightly because of lighting, screen settings, packaging updates, and the handmade or natural characteristics of certain products.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse an order when reasonably necessary.
Orders
An order is considered accepted after payment is approved and an order confirmation is issued. We may cancel or limit an order because of unavailable inventory, incorrect pricing, suspected fraud, shipping restrictions, or inaccurate customer information.
If we cancel a paid order, the applicable amount will be refunded to the original payment method.
Prices and Payments
Prices are listed in U.S. dollars unless otherwise stated. Taxes, shipping charges, customs fees, and other applicable costs may be added during checkout.
Customers must provide accurate and authorized payment information. Payments are processed through the payment services available at checkout.
Shipping and Delivery
Processing and delivery estimates are provided for guidance and are not guaranteed. Carrier delays, holidays, severe weather, customs inspections, and other circumstances may affect delivery.
If we cannot ship an order within the promised time, we will notify the customer and provide the option to accept the delay or cancel the unshipped order for a refund as required by applicable law.
Customers are responsible for providing a complete and accurate shipping address. Our separate Shipping and Delivery Policy provides additional information about tracking, international shipping, damaged packages, and delivery concerns.
Returns, Replacements, and Refunds
Because our products are consumable, returns and exchanges are generally not accepted for change of mind, personal taste preferences, or products ordered incorrectly.
Damaged, leaking, defective, or incorrect products must be reported within 48 hours of delivery. Requests must include the order number and clear photographs of the product, shipping box, and packaging.
Approved claims may qualify for a replacement or refund. Additional terms are provided in our Return and Refund Policy. Nothing in these terms limits rights provided by applicable consumer protection laws.
Product Safety and Allergens
Customers must review all ingredients, allergen information, storage instructions, expiration information, and product labels before consuming our products.
Customers with allergies, sensitivities, medical conditions, dietary restrictions, or ingredient concerns should contact us before ordering. Do not consume a product if its seal is broken, its packaging is leaking, or it shows signs of damage or spoilage.
Products Containing Alcohol
When a product contains alcohol, the purchaser must be at least 21 years old and legally permitted to purchase and receive it. Age verification and an adult signature may be required at delivery.
Alcohol-containing products cannot be shipped to destinations where their sale or delivery is restricted or prohibited. By ordering such a product, the customer confirms that the purchase and delivery comply with applicable laws.
Subscriptions and Marketing
Customers may voluntarily subscribe to receive product news, recipes, promotions, restock notices, and special offers. Subscribers may unsubscribe from promotional emails using the link provided in those messages.
Unsubscribing from promotional communications will not stop necessary order confirmations, shipping updates, or customer-service messages.
Promotions and Discount Codes
Promotions and discount codes are subject to their stated terms and expiration dates. Unless otherwise stated, discounts cannot be combined, exchanged for cash, or applied to previous purchases.
We may cancel or correct a promotion that contains an error or is used fraudulently.
Website Use
You agree not to:
Use our website for unlawful or fraudulent purposes.
Attempt to interfere with the website’s security or operation.
Submit false payment, identity, or shipping information.
Copy or commercially use our content without permission.
Upload harmful software or attempt to gain unauthorized access to our systems.
We may restrict access to the website when these terms are violated.
Intellectual Property
The 1804 Kremas & Epis name, logos, product labels, photographs, graphics, website content, and original written material belong to 1804 Kremas & Epis or their respective licensors.
They may not be copied, reproduced, altered, sold, or used commercially without written permission.
Reviews and Customer Content
If you submit a review, photograph, comment, or testimonial, you confirm that the content is truthful, belongs to you, and does not violate another person’s rights.
You give 1804 Kremas & Epis permission to display and share submitted content for business and promotional purposes, subject to applicable law. We may remove content that is unlawful, abusive, misleading, or unrelated to our products.
Third-Party Services
Our website may use or link to third-party services, including payment processors, shipping carriers, and social-media platforms. Those providers operate under their own terms and privacy policies.
Privacy
Our collection and use of personal information are described in the 1804 Kremas & Epis Privacy Policy.
Disclaimer
We work to keep our website and product information accurate and available. However, the website may occasionally contain errors, interruptions, or outdated information.
To the extent permitted by law, the website and its content are provided without guarantees beyond those expressly stated in these terms or required by law.
Limitation of Liability
To the extent permitted by law, 1804 Kremas & Epis will not be responsible for indirect, incidental, or consequential losses resulting from website use, carrier delays, third-party services, or the improper storage or use of a product.
Nothing in this section excludes liability that cannot legally be limited or excluded.
Governing Law
These terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute will be handled in a court with proper jurisdiction unless applicable law requires otherwise.
Changes to These Terms
We may update these Terms and Conditions to reflect changes in our products, services, business practices, or legal obligations. The revised terms will be posted on this page with a new effective date.
Contact Us
For questions about these Terms and Conditions, contact:
1804 Kremas & Epis
Website: https://1804kremas.com
Email:kremas1804@gmail.com